Privacy Policy
Effective Date: May 17, 2026
At Sparkling Motor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, postal address)
- Financial information you share during consultations
- Communication preferences and feedback
- Payment information for services rendered
We also automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- IP address and location data
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our financial planning services
- Process your requests and transactions
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Analyse website usage to improve user experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist us in operating our business (e.g., payment processors, hosting providers)
- To comply with legal obligations, court orders, or government requests
- To protect the rights, property, or safety of Sparkling Motor, our clients, or others
- In connection with a business transfer, merger, or acquisition
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Objection: Object to certain processing of your information
- Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw consent for processing where consent was the legal basis
To exercise these rights, please contact us at [email protected].
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Financial records may be retained for up to seven years in accordance with Australian taxation and business record-keeping requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Sparkling Motor
Level 7, 582 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]